The tester should complete which of the following sections of a problem report when documenting a test failure?

The tester should complete which of the following sections of a problem report when documenting a test failure?
A . Steps to reproduce the failure
B . Steps to recover from the failure
C . Root cause of the problem
D . Problem resolution description

View Answer

Answer: A

Explanation:

When documenting a test failure, the tester should complete the "Steps to reproduce the failure" section of a problem report. This section is crucial as it provides a detailed account of the actions taken leading up to the failure, allowing developers to replicate the issue consistently. This replication is essential for diagnosing and fixing the problem effectively. Documenting the steps accurately ensures that all relevant information is conveyed, facilitating quicker resolution and better communication within the team.

Reference: Kaner, Cem, Falk, Jack, and Nguyen, Hung Quoc. "Testing Computer Software." 2nd Edition, Wiley, 1999.

IEEE Std 1044-1993, IEEE Standard Classification for Software Anomalies.