The quality manager should do which of the following to address this problem?

A company’s training needs analysis shows that the only people in the organization who have been (rained in quality function deployment (QFD) are the quality stall members.

The quality manager should do which of the following to address this problem?
A . Ask the training manager to set up multiple QFD courses for open enrollment
B . Schedule introductory QFD training for the next senior management meeting
C . Schedule mandatory QFD training for everyone in the company
D . Hire an outside consultant to introduce QFD at a companywide meeting

View Answer

Answer: C