The purpose of the Information Technology Infrastructure Library is to provide a:
A . Set of standards for networking protocols.
B . Set of best practices for managing IT services.
C . Downloadable library of hardware drivers.
D . Technical library of Windows infrastructure services.
Answer: B
Explanation:
The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
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