The most effective way to communicate the specifics of a planned supply chain transformation includes which of the following activities?
A . Distribute one common document by company email.
B . Hold breakout group sessions with each group involving employees from different departments.
C . Require the topic be covered in each department’s monthly meeting.
D . Conduct a one-time, all-company meeting with presentations by leadership.
Answer: B
Explanation:
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According to the ASCM CTSC Exam Content Manual, one of the best practices for communicating a supply chain transformation is to "use a variety of communication channels and methods to reach different audiences and reinforce key messages"1. This includes holding breakout group sessions with each group involving employees from different departments, as this can help to explain the specifics of the transformation, address any concerns or questions, and foster collaboration and buy-in across the organization23. Distributing one common document by company email, requiring the topic be covered in each department’s monthly meeting, or conducting a one-time, all-company meeting with presentations by leadership may not be sufficient or effective to communicate the details and benefits of the transformation, as they may not cater to the different needs and preferences of the stakeholders, or allow for sufficient feedback and engagement23.
1: ASCM CTSC Exam Content Manual, page 14.
2: Supply Chain Communication: 4 Effective Strategies for Better Supplier …
3: 10 Best Practices For Improving Supply Chain Management – IIENSTITU
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