The IT department of the organization restored the contents of his hard disk with the last available back-up – from the previous morning However the changes made by him yesterday were lost forever Which of the following tools, had it been used, would have prevented the loss of Sam’s updates?

An organization is working on updating test cases for a particular module of their software.

Sam updated a set of test cases yesterday and saved the new version on his PC.

Unfortunately, the hard disk of his PC crashed, and his work was lost.

The IT department of the organization restored the contents of his hard disk with the last available back-up – from the previous morning However the changes made by him yesterday were lost forever Which of the following tools, had it been used, would have prevented the loss of Sam’s updates?
A . Incident Management Tool
B . Configuration Management Tool
C . Test Execution tool
D . Backup tool

View Answer

Answer: B

Explanation:

A configuration management tool is a tool that allows users to manage and control the versions and changes of software artifacts, such as code, documents, test cases, etc.

A configuration management tool can help prevent the loss of Sam’s updates by:

Providing a centralized repository where Sam can store and retrieve his test cases and other artifacts Keeping track of the history and status of each artifact and allowing Sam to compare and revert to previous versions if needed

Supporting collaboration and communication among team members by allowing them to share and access the latest versions of the artifacts

The other tools mentioned in the question are not relevant for this scenario because they do not provide the same functionality or benefits as a configuration management tool.

For example:

A: Incident management tool: This tool type allows users to record, track, manage, and report the defects found during testing. It does not help with managing or controlling the versions or changes of test cases or other artifacts.

C: Test execution tool: This tool type allows users to execute test cases automatically or semi-automatically and compare the actual results with the expected results. It does not help with managing or controlling the versions or changes of test cases or other artifacts.

D: Backup tool: This tool type allows users to create copies of data or files and store them in a different location or device for recovery purposes. It does not help with managing or controlling the versions or changes of test cases or other artifacts.

You can find more information about configuration management tools in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 6, Section 6.4.