The discipline of Workflow Management captures which topic?

The discipline of Workflow Management captures which topic?
A . The full automation and movement of tasks from human-centric to bot-centric control
B . Utilizing incremental process-based steps to capture application integration points within an enterprise
C . Instrumenting business operations that can include human work or systems that contribute to the execution of a business process
D . A business operation where responsible parties are appointed to manage and control the distribution of work tasks

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Answer: C