The Customer Support Portal default configuration provides the following channels to interact with customers?

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The Customer Support Portal default configuration provides the following channels to interact with customers?

(Choose two.)
A . Web
B. Social
C. Chat
D. Email

Answer: A,D

Explanation:

Reference: https://docs.servicenow.com/bundle/madrid-customer-service-management/page/product/customer-service-management/concept/c_CustomerPortalOverview.html