User Experience Designer exam

Cloud Kicks (CK) has not migrated to Lightning Experience but wants to leverage the Salesforce Lightning Design System (SLDS) in its custom applications. Which three solutions should CK’s designers use to deliver applications with a consistent Lightning Experience Look and feel? Choose 3 answersA . Local Development ServerB . iOS...

Cloud Kicks (CK) is going to launch a new Salesforce process for itsCustomer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives. Which three Salesforce tools should be used to track and measure the adoption of the new process? Choose 3...

Cloud Kicks wants to modify one of its custom Lightning Web Components so that its administrators can change the look and feel depending on what type of Lightning page is used in. Which feature should be recommended?A . Styling hooksB . CSS loaded as a static resourceC . App Builder...

A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push it self onto new rows. Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?A . SpacingB...

Which visual design elements should be used in corporate style and branding guidelines?A . Typography. Color, ImageryB . A/BTesting, Heuristics, Dairy StudiesC . Sketching, Wireframes, StoryboardsD . User Stories, Scenario, UX ReviewsView AnswerAnswer: A Explanation: Typography, color, and imagery are visual design elements that can be used to create a...

What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?A . JavaScriptB . Material DesignC . Lattice SystemD . Grid SystemView AnswerAnswer: D Explanation: A grid system is a set of columns and rows that help to organize and align the layout and content...

A Development team is not valuing the results of a usability testing session. How should acceptance of the results be increased?A . Include links tobest practice artides for each finding.B . Invite team members to observe usability sessions.C . The Development team can perform script testing.D . Create a new...

A company provides away for customers to shop for homes and contact real estate agents online. The company’s brokers use some of the Salesforce standard functionality to track home buyers. Which three standard Salesforce objects should be used in this experience? Choose 3 answersA . PropertyB . LeadC . ContactD...

Cloud Kicks wants to drive engagement on its website. Which two Salesforce features should boost engagement? Choose 2 answersA . Einstain BotsB . Automated InvitationsC . MyTrailheadD . Salesforce ConnectView AnswerAnswer: A B Explanation: Einstein Bots and Automated Invitations are two Salesforce features that can boost engagement on Cloud Kicks’...

A UX Designer presents a creative design approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs. Which approach is being followed?A . Salesforce Declarative DesignB . Digital Declarative DesignC . Human-Centered DesignD . User Interface DesignView AnswerAnswer: C Explanation: The...