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A group of sales users needs to be guided step by step through a new process using Floating or Decked Prompts.
A group of sales users needs to be guided step by step through a new process using Floating or Decked Prompts. Their administrative team wants to the ability to see the adoption of this assistance via Reports and Dashboards.A . in-App Guidance Prompts using myTrailhead B. Custom build using Salesforce...
Which two design considerations should be made when planning for this site?
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries. Which two design considerations should be made when planning for this site?A . Countries may read text in a different (right to left vs. left to right) and layouts will...
Which testing method should be used?
A UX Designer has created two different user interface designs for a new marketing landing expected to have several visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions. Which testing method should be used?A . Card...
How should the designer describe them?
A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks’ branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) styling hooks. How should the designer describe them?A . They use standard CSS properties...
In which two ways could confirmation bias be avoided?
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated. In which two ways could confirmation bias be avoided? Choose 2 answersA . Interview users about the intended use of the product to support the questionnaire creation....
Which two Salesforce configuration features should be recommended?
Cloud Kicks has asked its UX Designer to optimize its Salesforce instance to help the IT help desk team quickly resolve queued Case. The requirements include: * The ability to view their Case queue while working a particular Case. * A persistent place to create Notes. Which two Salesforce configuration...
Which Lightning component should be used?
A UX Designer is creating an experience to help organize content into collapsible sections. Which Lightning component should be used?A . Einstein Next Best Action B. Lightning Toggle C. Accordion D. Highlights PanelView AnswerAnswer: C Explanation: The Lightning Accordion component is designed to help create an organized, collapsible display of...
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?A . JavaScript B. Material Design C. Lattice System D. Grid SystemView AnswerAnswer: D
In which order should CK's UX Designer undertake the steps of this process to achieve maximum impact?
Cloud Kicks (CK) wants to adopt a human-centered design process in the redesign of its Salesforce journeys and processes. In which order should CK's UX Designer undertake the steps of this process to achieve maximum impact?A . Ideation > Iteration > Prototyping > Implementation > User Feedback > Observation B....
Which two practices should be adopted?
Cloud kicks wants to incorporates human-centered design across its organization Which two practices should be adopted?A . Including innovative ideas to showcase technology B. observing user behavior C. putting oneself in the situation of the end-user D. creating requirements based on business leaders prioritiesView AnswerAnswer: B,D
