Salesforce Slack Administrator exam

You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Currently, departments are spread across multiple workspaces and collaborate with their customers through Slack Connect. Your company is growing quickly, and you want have more control with external collaboration. You decide to set up an external workspace dedicated...

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message...

Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to...

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic. Which action should Marianne’s team take first...

Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage...

At which point in the process should you claim your relevant domains for your Enterprise Grid organization?A . Any time. Workspaces created prior to domain claiming will be shut down automatically.B . Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.C . As soon as...

Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India. She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public...

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies. Good Advertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a...

Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan. Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org. Who can give Clint multi-workspace channel permissions?A . Org Owners and Org Admins decide...

Jose works at Globex and is a Slack administrator and Champion. He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials. Jose wants to encourage...