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How should UC achieve this in Einstein Copilot?
Universal Containers (UC) wants to enable its sales reps to explore opportunities that are similar to previously won opportunities by entering the utterance, "Show me other opportunities like this one." How should UC achieve this in Einstein Copilot?A . Use the standard Copilot action.B . Create a custom Copilot action...
Which grounding technique should the AI Specialist use?
An AI Specialist implements Einstein Sales Emails for a sales team. The team wants to send personalized follow-up emails to leads based on their interactions and data stored in Salesforce. The AI Specialist needs to configure the system to use the most accurate and up-to-date information for email generation. Which...
What is the reason for this?
An administrator wants to check the response of the Flex prompt template they've built, but the preview button is greyed out. What is the reason for this?A . The records related to the prompt have not been selected.B . The prompt has not been saved and activated,C . A merge...
What should the AI Specialist consider when configuring the prompt template?
An AI Specialist wants to use the related lists from an account in a custom prompt template. What should the AI Specialist consider when configuring the prompt template?A . The text encoding (for example, UTF-8, ASCII) optionB . The maximum number of related list merge fieldsC . The choice between...
What should an AI Specialist consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?
What should an AI Specialist consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?A . The Activities related list on the Account object is not supported because it is a polymorphic field.B . If person accounts have been enabled, merge...
What is the most likely cause of the issue?
Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AlI-enabled field icon next to the summary field. What...
Which feature in the Einstein Trust Layer best supports UC's need?
An administrator is responsible for ensuring the security and reliability of Universal Containers' (UC) CRM dat a. UC needs enhanced data protection and up-to-date AI capabilities. UC also needs to include relevant information from a Salesforce record to be merged with the prompt. Which feature in the Einstein Trust Layer...
Which combination of Einstein for Service features enables this effort?
Universal Containers wants to reduce overall agent handling time minimizing the time spent typing routine answers for common questions in-chat, and reducing the post-chat analysis by suggesting values for case fields. Which combination of Einstein for Service features enables this effort?A . Einstein Service Replies and Work SummariesB . Einstein...
Which steps should an AI Specialist take to use the content of the standard prompt email template in question and customize it to fully meet the business requirements?
Universal Containers has an active standard email prompt template that does not fully deliver on the business requirements. Which steps should an AI Specialist take to use the content of the standard prompt email template in question and customize it to fully meet the business requirements?A . Save as New...
How does Einstein Copilot handle user requests In Salesforce?
A Salesforce Administrator is exploring the capabilities of Einstein Copilot to enhance user interaction within their organization. They are particularly interested in how Einstein Copilot processes user requests and the mechanism it employs to deliver responses. The administrator is evaluating whether Einstein Copilot directly interfaces with a large language model...
