What is the correct process to leverage Prompt Builder in a Salesforce org?

What is the correct process to leverage Prompt Builder in a Salesforce org?A . Select the appropriate prompt template type to use, select one of Salesforce's standard prompts, determine the object to associate the prompt, select a record to validate against, and associate the prompt to an action.B . Select...

April 17, 2025 No Comments READ MORE +

Which feature provides insights about competitor mentions and coaching opportunities?

Universal Containers needs a tool that can analyze voice and video call records to provide insights on competitor mentions, coaching opportunities, and other key information. The goal is to enhance the team's performance by identifying areas for improvement and competitive intelligence. Which feature provides insights about competitor mentions and coaching...

April 15, 2025 No Comments READ MORE +

Which AI capability should the team use?

The sales team at a hotel resort would like to generate a guest summary about the guests' interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page. Which AI capability should the team...

April 15, 2025 No Comments READ MORE +

What should an AI Specialist recommend to generate this email?

Universal Containers is planning a marketing email about products that most closely match a customer's expressed interests. What should an AI Specialist recommend to generate this email?A . Standard email marketing template using Apex or flows for matching interest in productsB . Custom sales email template which is grounded with...

April 15, 2025 No Comments READ MORE +

Which property of the Einstein Trust Layer should the AI Specialist highlight to UC that addresses these requirements?

Universal Containers (UC) wants to assess Salesforce's generative features but has concerns over its company data being exposed to third- party large language models (LLMs). Specifically, UC wants the following capabilities to be part of Einstein's generative AI service. No data is used for LLM training or product improvements by...

April 14, 2025 No Comments READ MORE +

What should an AI Specialist recommend to resolve the issue?

Universal Containers’ current AI data masking rules do not align with organizational privacy and security policies and requirements. What should an AI Specialist recommend to resolve the issue?A . Enable data masking for sandbox refreshes.B . Configure data masking in the Einstein Trust Layer setup.C . Add new data masking...

April 12, 2025 No Comments READ MORE +

What is the main purpose of Prompt Builder?

What is the main purpose of Prompt Builder?A . A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently.B . A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI...

April 9, 2025 No Comments READ MORE +

What is the cause of the random nature of this error?

An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors. What is the cause of the random nature of this error?A . The number of tokens generated by the dynamic nature of the prompt template will...

April 6, 2025 No Comments READ MORE +

Which audit data is available using the Einstein Trust Layer?

Universal Containers is considering leveraging the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data. Which audit data is available using the Einstein Trust Layer?A . Response accuracy and offensiveness scoreB . Hallucination score and bias scoreC . Masked data and toxicity scoreView AnswerAnswer: C Explanation: Universal Containers...

April 2, 2025 No Comments READ MORE +

What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level. What does a safety category score of 1 indicate in the Einstein Generative Toxicity...

April 1, 2025 No Comments READ MORE +