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What are the three commonly used examples of AI in CRM?
What are the three commonly used examples of AI in CRM?A . Predictive scoring, reporting, Image classificationB . Predictive scoring, forecasting, recommendationsC . Einstein Bots, face recognition, recommendationsView AnswerAnswer: B Explanation: “Predictive scoring, forecasting, and recommendations are three commonly used examples of AI in CRM. Predictive scoring can help prioritize...
How is natural language processing (NLP) used in the context of AI capabilities?
How is natural language processing (NLP) used in the context of AI capabilities?A . To cleanse and prepare data for AI implementationsB . To interpret and understand programming languageC . To understand and generate human languageView AnswerAnswer: C Explanation: “Natural language processing (NLP) is used in the context of AI...
Which data quality dimension Is essential for this custom application?
Cloud Kicks wants to create a custom service analytics application to analyze cases in Salesforce. The application should rely on accurate data to ensure efficient case resolution. Which data quality dimension Is essential for this custom application?A . ConsistencyB . DuplicationC . AgeView AnswerAnswer: A Explanation: “Consistency is the data...
How will this incomplete data quality impact the company's operations?
Cloud Kicks relies on data analysis to optimize its product recommendation; however, CK encounters a recurring Issue of Incomplete customer records, with missing contact Information and incomplete purchase histories. How will this incomplete data quality impact the company's operations?A . The accuracy of product recommendations is hindered.B . The diversity...
What is a sensitive variable that car esc to bias?
What is a sensitive variable that car esc to bias?A . Education levelB . CountryC . GenderView AnswerAnswer: C Explanation: “Gender is a sensitive variable that can lead to bias. A sensitive variable is a variable that can potentially cause discrimination or unfair treatment based on a person’s identity or...
Which Einstein capability uses emails to create content for Knowledge articles?
Which Einstein capability uses emails to create content for Knowledge articles?A . GenerateB . DiscoverC . PredictView AnswerAnswer: A Explanation: “Einstein Generate uses emails to create content for Knowledge articles. Einstein Generate is a natural language generation (NLG) feature that can automatically write summaries, descriptions, or recommendations based on data...
Which primary role does data Quality play In this AI application?
A healthcare company implements an algorithm to analyze patient data and assist in medical diagnosis. Which primary role does data Quality play In this AI application?A . Enhanced accuracy and reliability of medical predictions and diagnosesB . Ensured compatibility of AI algorithms with the system's InfrastructureC . Reduced need for...
Which data quality dimension is affected in this scenario?
Cloud Kicks wants to develop a solution to predict customers product interests based on historical dat a. The company found that employees from one region use a text field to capture the product category, while employees from all other locations use a plckllst. Which data quality dimension is affected in...
Which data quality dimension is affected by this issue?
Cloud Kicks discovered multiple variations of state and country values in contact records. Which data quality dimension is affected by this issue?A . UsageB . AccuracyC . ConsistencyView AnswerAnswer: C Explanation: “Consistency is the data quality dimension that is affected by multiple variations of state and country values in contact...
How does an organization benefit from using AI to personalize the shopping experience of online customers?
How does an organization benefit from using AI to personalize the shopping experience of online customers?A . Customers are more likely to share personal information with a site that personalizes their experience.B . Customers are more likely to be satisfied with their shopping experience.C . Customers are more likely to...
