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Which applications should you use?
HOTSPOT Your company wants to create a help desk system and implement Dynamics 365 Customer Service. The company has the following requirements: ✑ Provide an application to allow support team staff to chat live with a customer. ✑ Automatically import data from a Microsoft Excel spreadsheet once a day. ✑...
Which tools can you use?
DRAG DROP You are a district manager for a large retail company. You want to provide sales managers with deeper sales insights to ensure that they can make more informed decisions for their stores. Store managers must be able to view data in near real-time. You need to create and...
What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?
What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?A . Use Common Data Services to connect to application data.B . You only need to set up groups in Microsoft 365 for permissions to all data.C . Users can access both Microsoft 365 and...
Which four actions should you perform in sequence?
DRAG DROP A bank uses Power Platform apps and flows to support business processes. The company would like to use historical client data to predict whether a client's loan application is likely to be approved or rejected. You need to use AI Builder to implement the solution. Which four actions...
You create a user-owned custom entity by using Common Data Service
HOTSPOT You create a user-owned custom entity by using Common Data Service. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Box 1: No Common Data Service supports two types of record...
Which three types of filters can you use?
You are creating Power BI reports. You need to choose which filters you can use for reports. Which three types of filters can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . drill-downB . automaticC . databaseD . manualE . externalView...
What should you use?
You create a Power Virtual Agents chatbot. You need to share the bot with other team members so that they can try out the bot before you share the bot with customers. What should you use?A . demo websiteB . live production websiteC . test chat featureView AnswerAnswer: C Explanation:...
You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365
HOTSPOT You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Box 1: No When you offer your...
What are two benefits?
A company uses Microsoft 365 and Dynamics 365 Sales. The company does not have any developers on its staff. You need to explain to the executives the benefits of using Power Platform apps. What are two benefits? Each correct answer presents a complete solution. NOTE: Each correct selection is worth...
Which tools should you recommend?
DRAG DROP You manage the support team at a rapidly growing company. Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week. You need to recommend tools to help the company's needs....
