PL-200 exam

You are a Dynamics 365 Customer Service system administrator. You create an app for the sales team. Members of the sales team cannot access the app. You need to ensure that sales team members can access the app. Where should you configure app permissions?A . Security RolesB . Manage RolesC...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...

HOTSPOT You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices. You need to configure the mobile app to be able to view cases. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation:

You are creating a business rule to implement new business logic. You must apply the business logic to a canvas app that has a single screen named Screen1. You need to configure the scope for the business rule. Which scope should you use?A . All FormsB . EntityC . Screen1D...

HOTSPOT You need to resolve the issue reported by substitute employees after they are assigned service requests. How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Box 1: Service Request 1: N...

You must create a new entity to support a new feature for an app. Entity data will be transactional and will be associated with business units. You need to configure entity ownership. Which entity ownership type should you use?A . user or team ownedB . organization-ownedC . noneD . business-ownedView...

HOTSPOT You need to embed the FAQbot into the communication solution. Which actions should you perform? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. View AnswerAnswer:

HOTSPOT A company plans to implement AI Builder to add intelligence to several business processes. Each business process uses different sources and produces different outputs. You need to determine which AI Builder model types to use. Which model types should you use? To answer, select the appropriate options in the...

You need to implement the requirement for the VP of sales. What should you do?A . Use a test account with a base security role with QV security added.B . Add the System Administrator security role to your user account.C . Use a test account with only QV security added.D...

DRAG DROP You are a Dynamics 365 for Customer Service administrator. You must create a form for team members to use. The form must provide the ability to: ✑ Lock a field on a form. ✑ Trigger business logic based on a field value. ✑ Use existing business information to...