PL-200 exam

DRAG DROP A company creates a Power Virtual Agents chatbot. You need to determine when live agents are engaged to provide support. Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all....

On a Contact record, a user creates a Note record that contains the word running. One week later, the user reports that they cannot find the Contact record associated with the Note record. You need to find the Note record. Solution: Use Categorized Search to search for the word run....

HOTSPOT A company uses Common Data Service to manage account and contact information. The company plans to use the Al Builder model to make key business decision. You need to integrate prebuilt Al Builder models with Power Automate. Which models should you use? To answer, select the appropriate option the...

HOTSPOT You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices. You need to configure the mobile app to be able to view cases. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation:

You create a parent entity and a child entity. The parent entity has a 1:N relationship with the child entity. You need to ensure that when the owner changes on the parent record that all child records are assigned to the new owner. You need to configure the relationship behavior...

You are designing a Power Virtual Agents chatbot. The chatbot must be able to maintain customer information if the conversation topic changes during a dialog. You need to configure variables to store customer name and email address. Which type of variable should you create?A . sessionB . topicC . botD...

HOTSPOT You configure an alert in Power Bl. You need to alert users when the value of a tile exceeds a threshold. To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts

You are creating a canvas app. A user will click a button on each screen of a Power Apps app to proceed to the next screen. You need to implement an action that selects the next screen that the user sees. Which event should you handle?A . OnLoadB . OnCheckC...

You plan to create user interface (Ul) flows to automate several web-based business processes that you currently perform manually. You need to ensure that users can create and run web Ul flows. Which three components must you install and configure on user's devices? Each correct answer presents part of the...

You need to embed the business card solution in the check-in app. What you use?A . controlB . Button controlC . Custom componentD . Al Builder componentView AnswerAnswer: D