PgMP exam

You are the program manager for your organization. Management has asked that you determine when resources, such as leased equipment, are no longer needed so that you may release the resources to save time, money, and utilization of resources within your program. What program management process is management asking you...

A program manager joins a team to fix a troubled enterprise-wide customer relationship management (CRM) system. Analysis indicates that duplicate customer information data is resulting in redundant client information . The program manager accesses the knowledge repository for similar programs to gather historical data and trends. A corrective action is...

Which of the following tools and techniques are parts of the Administer Program Procurements process? Each correct answer represents a complete solution. Choose all that apply.A . Inspection and auditsB . Budget management systemC . Supplier performance reviewD . Contract performance reviewView AnswerAnswer: A,B,D

Martha is sharing her experience of her last project as the project manager. She tells that when she presented customer a formal acceptance and sign-off document, they refused to sign, claiming that the product does not meet their expectation. Taking which of the following steps could have been prevented the...

A program manager is concerned that a program will be unable to achieve its intended benefits. How should the program manager handle this concern?A . Meet with the program management office (PMO) to review critical program success factors.B . Meet with the component project managers to reallocate resources within the...

A key stakeholder’s requirement contradicts the organization’s strategic objectives . The program manager meets with the stakeholder, but is unable to reach a compromise on the requirement. What should the program manager do first?A . Meet with the program management office to update the benefits management planB . Meet with...

A program manager concurrently implements a software program at four client locations . The client’s objective is to maintain quality while shortening the software implementation timeline. What key elements should be included in the benefits register to achieve this goal?A . Plans for tracking and communicating risks associated with the...

A program manager is leading a program to transform an organization's sales and customer service operations by introducing a new customer relationship management (CRM) solution. As the program progresses, the sponsor and other stakeholders are satisfied with the pace of the program's performance. A stakeholder from the sales department now...

You are the program manager for your organization and are about to execute your procurement management plan. You need to procure materials for your program and you want only the vendor to provide you with a price for the goods you need to procure. What type of a document should...

A company's marketing department fails an internal compliance audit. To comply with the auditor's remediation plan, the legal department mandates that a content management system (CMS) be implemented. After initiating the program for CMS implementation, the program manager discovers that the marketing department has already preselected which CMS technology will...