Which approach fulfills this requirement?
A case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors. Which approach fulfills this requirement?A . Create two new work queues, one for editors and one for actors....
For which use case do you create a new rule in a Pega Platform™ application?
For which use case do you create a new rule in a Pega Platform™ application?A . A developer creates a parallel process to audit changes that a service agent makes. B. A developer makes changes to an email message configured in the case life cycle. C. A designer reuses a...
What type of data relationship do you create?
A retail store wants an application to process a new customer loyalty account. The customer enters their contact information; including name, email, phone number, and address. This information is displayed in a data relationship. What type of data relationship do you create?A . A Data reference field B. An Embedded...
Which requirement is fulfilled by configuration a field value?
Which requirement is fulfilled by configuration a field value?A . Service agents are able to enter feedback in multiple languages. B. A global hotel chain application can display current amenties in 23 languages. C. Customers can add an unlimited number of items to an online shopping card. D. A government...
What is the basic condition for the Search duplicate cases step?
A company often receives multiple IT tickets for the same issue, such as ''the office Wi-Fi is down. '' You configure Search duplicate cases step to identify duplicate IT tickets. What is the basic condition for the Search duplicate cases step?A . Name of submitter is same B. Issue type...
Once the customer completes the quiz, how do you determine the recommended internet speed?
An internet provider has a quiz that gives customers a recommended internet speed based on their typical internet use. The questions differ based on the selections that the customer makes, for example, whether they are seeking a recommendation for a residence or a business. Once the customer completes the quiz,...
Which two statements are true about insights? (Choose Two)
Which two statements are true about insights? (Choose Two)A . Insights transform data queries into sharable visualizations. B. Visibility is always shared for insight charts. C. You can edit application data directly in an insight. D. You can use only preconfigured fields in an insight.View AnswerAnswer: A, C
How do you guide users through an application form without requiring user training?
How do you guide users through an application form without requiring user training?A . Add the corresponding step to an appropriate stage. B. Send a notification to the assigned user. C. Add an instruction to the assignment. D. Add an optional action to the case to explain the task.View AnswerAnswer:...
Which case life cycle configuration meets this requirement?
An airline has the following requirement: A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares travel with a...
According to best practice, which of the following two UI control types can be used to minimize clutter on the order form?
An order form provides four options from which customers select one option. According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)A . Dropdown B. Checkbox C. Radio buttons D. AutocompleteView AnswerAnswer: A, C