PEGAPCSA84V1 exam

Customers on a hotel booking application can add additional amenities to their reservation. The application displays a view with the available amenities, descriptions and costs. To reduce scrolling, the content is organized into multiple areas. Each area is accessed using a drop down menu that lists each amenity. How do...

A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order. How do you design the report...

How do you route an assignment so that any available member of the department can perform the task?A . Route the assignment to a work list.B . Route the assignment to the admin user ID . Route the assignment separately to all members.E . Route the assignment to a work...

You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a...

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process. What task do you perform to implement this requirement?A . In the Employment Information process add a card type...

In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?A . The processB . The stageC . The case typeD . The stepView AnswerAnswer: C

How do you enable field-level auditing for properties?A . Add an auditing optional action to the case workflow.B . Enable the auditing feature on the property rule forms.C . Add a field validation to the case workflow.D . Enable field-level auditing for the case type.View AnswerAnswer: D

Users can select a check box to subscribe to a text messaging service. Selecting the check box displays a field for a user to enter a mobile phone number. How do you configure the application to display a field for entering a mobile phone number only when the check box...

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?A . Summarize the regional cost centers by count.B ....

Hospital staff members enter appointment details including relevant patient information, diagnoses, lab orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The patient receives a copy of this view through email. Which two configurations, when applied in combination, achieve this behavior? (Choose Two)A . Add...