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Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed
DRAG DROP Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed. View AnswerAnswer:
Which recipient role do you select to configure this requirement?
A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item. Which recipient role do you select to configure this requirement?A . Configure the email to go to a work queue.B . Configure the email to...
How do you route an assignment so that any available member of the department can perform the task?
How do you route an assignment so that any available member of the department can perform the task?A . Route the assignment to the admin user IC . Route the assignment to a work queue.D . Route the assignment separately to all members.E . Route the assignment to a work...
How do you configure assignment routing to review warranty service requests?
You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?A ....
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below threshold, the applicant must identify a cosigner.
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below threshold, the applicant must identify a cosigner. Select two configuration options that follow best practices to meet the requirement. (Choose two.)A ....
How does assignment urgency impact the deadline and passed deadline intervals?
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?A . Urgency value remains at 100, but other service level processing continues.B . Urgency value continues to increment as configured.C . Service level...
You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days. To meet this requirement, you need to set the _____________ in the service level to 3 days.A . deadlineB . goalC . urgencyD . passed deadlineView AnswerAnswer: A
A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types.
A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types. Select the case lifecycle design that satisfies this requirement.A . Add a user...
Select each Flow Shape on the left and drag it to the correct Use Case on the right
DRAG DROP Select each Flow Shape on the left and drag it to the correct Use Case on the right. View AnswerAnswer: Explanation: Reference: https://community.pega.com/sites/default/files/help_v731/case-management/process-modeler/ cm-flow-shapes-ref.htm
Which attribute do you modify to set the background color?
You want your application to have consistent styling across portals. You want the background color of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background...
