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How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages: - Account ID and password - Customer contact information - A list of open orders with status of each order How do you...
How do you apply the Situational Layer CakeTM in this scenario?
An organization has two lines of business: selling books for children and reselling college textbooks. The division selling books for children can use the same basic user interface (UI) as the division reselling textbooks with the exception of the payment methods. How do you apply the Situational Layer CakeTM in...
With Pega’s Situational Layer CakeTM approach, how do you configure a regional variation for Human Resources (HR) time off cases?
With Pega’s Situational Layer CakeTM approach, how do you configure a regional variation for Human Resources (HR) time off cases?A . Create a rule for the variation and add the rule to the common layer of the application.B . Create a rule for the variation and add it to a...
In the Answer Area, select the appropriate correspondence configuration for each type of content
HOTSPOT In the Answer Area, select the appropriate correspondence configuration for each type of content. View AnswerAnswer:
How do you configure a case type to achieve the required behavior?
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a...
Which two entities would you model as case type?
In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss. Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process. Which two entities would you model as case type? (Choose two.)A . Fraud investigationB...
How do you configure a case type to achieve the required behavior?
You are creating a case type to process job applications for a large corporation. Job applications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check. How do you configure a case type to...
Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right
DRAG DROP Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right. View AnswerAnswer:
What approach maximizes reuse and maintainability?
A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability?A . Place the...
An online retailer creates a case type that processes and manages customer orders
HOTSPOT An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps: For each calculation, identify the appropriate chaining option to maximize the performance. View AnswerAnswer:
