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Which two requirements demonstrate the need to configure correspondence? (Choose Two)
Which two requirements demonstrate the need to configure correspondence? (Choose Two)A . Assign a new insurance claim to a case worker to process.B . Phone a customer for additional information about the case.C . Fax a new insurance claim to the auto repair shop.D . Text the customer with status...
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)A . An accountant wants to list the largest order for the last month, for each customer account.B . A project manager wants to estimate the cost of painting a banquet hall...
Select each description on the left and drag it to the correct field type on the right
DRAG DROP Select each description on the left and drag it to the correct field type on the right. View AnswerAnswer:
In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee.
In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee. To meet this requirement, you design a case with a________________.A . change stage step to allow the employee to route to the managerB . step that routes to...
How do you grant access to the My Cases page for User A?
User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page. How do you grant access to the My Cases page for User A?A . Add the My Cases page to the User A profile.B ....
