MB2-877 exam

You implement the Resco Field Service mobile application for an organization. You need to add sales features and functionality. Which two actions should you perform? Each correct answer presents part of the solution.A . Purchase the required licenses to extend usage of the Resco application beyond field service entities.B ....

You need to prepare field agents to use the Field Service application in both online and offline mode. Which behavior should you highlight for the field agents?A . Offline changes to records that trigger workflows in Microsoft Dynamics 365 will run when a user makes a change.B . If a...

A field service agent is performing maintenance work on Internet of Things (IoT) devices that are located at a customer site. The devices are reporting readings in real time. Why is the agent only able to see a limited amount of data from the devices?A . By default, only the...

You deploy the Field Service mobile application for a field service agent. You need to ensure that all Field Service functionality is available to the agent. Which user type should you select during the initial configuration?A . Registered External UserB . Anonymous External UserC . Standard UserD . Support UserView...

You are configuring Resource Scheduling Optimization to automatically schedule multiple work orders. You need to ensure that only unscheduled resources are used when optimizing work orders. What should you define?A . scheduleB . objectiveC . goalD . scopeView AnswerAnswer: D Explanation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/common-scheduler/resource-scheduling-optimization

You are implementing Microsoft Dynamics Field Service. You create a view of all scheduled work orders for a specific city on a specific day. You need to modify the view to show completed work. Which field should you use to filter the view?A . PriorityB . System StatusC . Work...

You install the Woodford solution and begin setting up the mobile application. You need to import the Field Service project. Which three components must you define? Each correct answer presents part of the solution.A . security rolesB . priorityC . resourcesD . password policiesE . project nameView AnswerAnswer: A,B,E Explanation:...

You monitor a specific piece of equipment by using Connected Field Service. You need to add several components to the piece of equipment. What should you do?A . From an existing asset, click See records associated with this view, then click Connect.B . On the Active Customer Assets screen, click...

You create a custom entity to manage specific types of services. You need to start scheduling resources for work related to the entity. What should you do?A . Create a relationship between the custom entity and Booking Resources entities.B . Use work orders instead of the custom entity.C . Add...

Which two objects or roles are required to customize the Field Service mobile application? Each correct answer presents part of the solution.A . Resco WoodfordB . Field Service C AdministratorC . Package DeployerD . Field Service projectView AnswerAnswer: A,B Explanation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-the-mobile-app#step-2-import-the-field-service-mobile-project-template-into-the-woodford-solution