MB2-719 exam

You are creating an email template. Which two content blocks can you add? Each correct answer presents a complete solution.A . buttonB . mediaC . surveyD . HTMLView AnswerAnswer: AC Explanation: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/design-digital-content

You observe that some marketing emails that are part of customer journeys are not sent out. Information about the emails displays in Customer Journey Blocked Email Insights. You need to determine the cause for the issue. What are three possible reasons why the emails are not sent? Each correct answer...

You need to send a commercial marketing email. Which two dynamic fields are required? Each correct answer presents part of the solution.A . Physical Mailing AddressB . Customer First NameC . View in BrowserD . Subscription CenterE . Customer Email AddressView AnswerAnswer: AD Explanation: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-marketing-email

You plan to publish a customer journey. You need to ensure that the journey includes all required content and settings. Which option on the Customer journey command bar should you use?A . Save as TemplateB . TestC . FlowsD . Check for ErrorsView AnswerAnswer: D Explanation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/create-simple-customerjourney

You identify a new lead. The individual continues in the customer journey. When should the sales team engage with the lead?A . when a lead signs up for your newsletterB . the first time a lead opens your email.C . when the lead status reason is set to Qualified.D ....

You need to create a customer journey that targets a marketing segment. The customer journey must exclude contacts who have already subscribed to a subscription marketing list. Which set of actions should you perform?A . Add a marketing list tile to the customer journey. Set the containment method field to...

A marketing team member adds a lead scoring rule with multiple conditions. The rule is not working as expected and fails to run against multiple lead records. You need to identify the cause for the rule failure. What is the likely cause of the failure?A . Lead records were not...

You need to track customer journey page visits. Which content type tile should you use?A . marketing pageB . eventC . activityD . email messageView AnswerAnswer: A Explanation: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-deploy-marketingpages

You need to see how your email would render on different email clients and platforms. What should you do?A . Use the Basic Preview option.B . Use the Inbox Preview option.C . Test and send the email.D . Use the HTML Preview option.View AnswerAnswer: B Explanation: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/email-templates

You need to set up a new customer journey. Which action can you perform?A . Add a marketing form as a child tile to a marketing email message.B . Add a marketing email message as a child tile to an event.C . Add a survey as a child tile to...