What are two possible ways to achieve the goal?

Your company uses Dynamics 365 Sales. You need to prepare and send a quote to a customer. What are two possible ways to achieve the goal? NOTE: Each correct selection is worth one point.A . Close the quoteB . Generate a document by using a Microsoft Word template.C . Export...

May 3, 2025 No Comments READ MORE +

Which products should you use to perform each task?

DRAG DROP A company has a Dynamics 365 Sales implementation. The company wants to perform the following activities: ✑ View LinkedIn information from within Dynamics 365 Sales. ✑ Validate Dynamics 365 Sales data by using data from LinkedIn. Which products should you use to perform each task? To answer, drag...

May 1, 2025 No Comments READ MORE +

Which features should you recommend?

DRAG DROP A company is implementing Dynamics 365 Customer Service. You need to recommend features that will meet the requirements. Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may...

April 29, 2025 No Comments READ MORE +

What should you create?

A company plans to implement Dynamics 365 Customer Service. The company wants to use the system to determine when customers are having an issue and need help. You need to track customer issues until the issues are resolved. What should you create?A . opportunityB . contactC . caseD . quoteView...

April 29, 2025 No Comments READ MORE +

Where should you navigate to see the technician locations on a map?

HOTSPOT A company calibrates and services medical equipment for customers across the United States. The company employs a large number of service technicians. The company often does not assign service jobs to the technician that is geographically closest to the customer. The company wants to use location auditing in Dynamics...

April 28, 2025 No Comments READ MORE +

A company plans to implement Dynamics 365 Marketing

HOTSPOT A company plans to implement Dynamics 365 Marketing. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segmentation-lists-subscriptions

April 22, 2025 No Comments READ MORE +

What should you do?

HOTSPOT You work for a home decorating company. You need to ensure that qualifying leads can become project-based opportunities. What should you do? To answer, select the appropriate option in the answer area. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/sales/manage-leads

April 21, 2025 No Comments READ MORE +

Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . Customer Voice surveyB . Customer Service HubC . Enterprise Asset ManagementD . Event managementView AnswerAnswer: AD Explanation: Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview

April 19, 2025 No Comments READ MORE +

Which functionality should you use?

DRAG DROP A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app. You need to correct a submitted time entry. Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or...

April 18, 2025 No Comments READ MORE +

A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition

DRAG DROP A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition. Instructions: To answer, drag the appropriate component from the column on the left to its definition on the right. Each component may be used once, more than once, or not at all....

April 16, 2025 No Comments READ MORE +