Which features should you recommend?

DRAG DROP A company is implementing Dynamics 365 Customer Service. You need to recommend features that will meet the requirements. Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may...

April 12, 2021 No Comments READ MORE +

What happens during synchronization?

HOTSPOT A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements. What happens during synchronization? To answer, select the appropriate option in the answer area. View AnswerAnswer:

April 11, 2021 No Comments READ MORE +

Which mechanism should you use to attach the proposal?

You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals. The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time. You...

April 10, 2021 No Comments READ MORE +

Which feature should you use?

A company uses Dynamics 365 Field Service. The maintenance manager wants to be able to add a list of QUESTION NO:s to work orders to ensure that field technicians follow the same steps when servicing customer equipment. You need to explain to the manager which features are available to meet...

April 10, 2021 No Comments READ MORE +

Which features are available in Dynamics 365 Marketing?

HOTSPOT Which features are available in Dynamics 365 Marketing? For each of the following features, select Yes if the feature is available. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer:

April 9, 2021 No Comments READ MORE +

What should you recommend?

DRAG DROP A company uses Dynamics 365 Customer Service. You need to recommend solutions to help the company meet the following business requirements: Detect and diagnose equipment problems before customers are aware of an issue. Create cases from social channels and SMS text messages. Use context-specific knowledge articles to solve...

April 9, 2021 No Comments READ MORE +

What should you recommend?

DRAG DROP All employees at a company use Office 365. You are setting up Dynamics 365 Sales for the company. Only some employees will have licenses for Dynamics 365 Sales. You need to recommend solutions for the company. What should you recommend? To answer, drag the appropriate solutions to the...

April 8, 2021 No Comments READ MORE +

Which type of activity appears in the case timeline?

You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales. You need to review the timeline for a case that you are managing. Which type of activity appears in the case timeline?A . Project taskB . TaskC . EntitlementD . Work orderView AnswerAnswer:...

April 6, 2021 No Comments READ MORE +

What are two possible ways to achieve this goal?

You have a chart that displays a summary of accounts by industry. You need a chart that displays the same data grouped by city. You must be able to access the chart at a later date. What are two possible ways to achieve this goal? Each correct answer presents a...

April 5, 2021 No Comments READ MORE +

Which two out-of-the-box features can you use to capture leads?

A company plans to implement Dynamics 365 Sales. Which two out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . emailsB . CSV filesC . Dynamics 365 CommerceD . Dynamics 365 Customer InsightsView AnswerAnswer: A,B Explanation:...

April 3, 2021 No Comments READ MORE +