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Which record type should you use?
HOTSPOT You are a sales manager working for a paper manufacturer. You need to create customers in Dynamics 365 Sales and attach the customer’s contract to the customer record as a PDF file. Which record type should you use? To answer, select the appropriate options in the answer area. NOTE:...
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . Customer Voice surveyB . Customer Service HubC . Enterprise Asset ManagementD . Event managementView AnswerAnswer: AD Explanation: Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview
What should you recommend?
DRAG DROP A company uses Dynamics 365 Marketing. Marketing team members must be able to group related customers for campaigns, market research, and surveys. What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at...
Which standard record type is used to create the forecast?
A company uses Dynamics 365 Sales. You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales revenue. Which standard record type is used to create the forecast?A . AccountB . LeadC . QuoteD . OpportunityView AnswerAnswer: D Explanation:...
Which products should you use to perform each task?
DRAG DROP A company has a Dynamics 365 Sales implementation. The company wants to perform the following activities: ✑ View LinkedIn information from within Dynamics 365 Sales. ✑ Validate Dynamics 365 Sales data by using data from LinkedIn. Which products should you use to perform each task? To answer, drag...
A company plans to implement Dynamics 365 Marketing
HOTSPOT A company plans to implement Dynamics 365 Marketing. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segmentation-lists-subscriptions
Which type of activity appears in the case timeline?
You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales. You need to review the timeline for a case that you are managing. Which type of activity appears in the case timeline?A . Project taskB . TaskC . EntitlementD . Work orderView AnswerAnswer:...
Match each product to its feature
DRAG DROP Match each product to its feature. Instructions: To answer, drag the appropriate product from the column on the left to its feature on the right. Each product may be used once, more than once, or not at all. NOTE: Each correct match is worth one point. View AnswerAnswer:...
Which app should you use?
HOTSPOT A company has implemented Dynamics 365 Marketing. You need to implement apps to meet the company’s business requirements. Which app should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration
Which app should you recommend?
A potential customer delays their decision to commit to a big multi-year contract. You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?A . Customer Service InsightsB . Market InsightsC . Power Virtual AgentsD . Sales InsightsView AnswerAnswer: D...
