MB-910 exam

DRAG DROP A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition. Instructions: To answer, drag the appropriate component from the column on the left to its definition on the right. Each component may be used once, more than once, or not at all....

DRAG DROP A company is implementing Dynamics 365 Customer Service. The company wants to enable chat and SMS channels for customers. The company also wants to implement knowledge articles to support resolution of common issues. You need to recommend which apps the company should implement. Which app should you recommend?...

A company uses Dynamics 365 Sales. You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales revenue. Which standard record type is used to create the forecast?A . AccountB . LeadC . QuoteD . OpportunityView AnswerAnswer: D Explanation:...

A potential customer delays their decision to commit to a big multi-year contract. You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?A . Customer Service InsightsB . Market InsightsC . Power Virtual AgentsD . Sales InsightsView AnswerAnswer: D...

DRAG DROP A company plans to implement Dynamics 365 Sales with LinkedIn Sales Navigator. You need to determine the controls that you should implement. Which controls should you use? To answer, drag the appropriate controls to the correct requirement. Each control may be used once, more than once, or not...

DRAG DROP A company uses Dynamics 365 Sales. The following groups of users must be able to perform specific activities with account data. You need to export data for each group of users. Which export options should you recommend? To answer, drag the appropriate export options to the correct user...

DRAG DROP A company uses Dynamics 365 Customer Service. You need to recommend solutions to help the company meet the following business requirements: Detect and diagnose equipment problems before customers are aware of an issue. Create cases from social channels and SMS text messages. Use context-specific knowledge articles to solve...

HOTSPOT A company provides roadside assistance for disabled automobiles. The company enacts a policy that specifies a 30-minute response time for all requests for assistance. You need to ensure that data about assistance crew response times is captured correctly. For what type of object should you define details? To answer,...

An air conditioning company uses Dynamics 365 Field Service. When a problem is detected with a customer’s air conditioning system, a new case must be opened automatically. You need to recommend a solution for the company. What should you recommend?A . Field Service MobileB . Work ordersC . Connected Field...

HOTSPOT You are evaluating Dynamics 365 Sales as a potential replacement for your company’s existing sales system. What is a lead? To answer, select the appropriate option in the answer area. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales-professional