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Which four steps, in sequence, must be configured to ensure that when work orders are created they will automatically be mapped to the correct territory?
DRAG DROP You are a dispatcher for a cable installation company that provides installation services in multiple territories. The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order is created, the dispatch team is manually assigning the work order to a...
Which account belongs to each piece of work order information?
DRAG DROP A work order has been created with Bharti Airtel as the Billing Account and Airtel Kolkata as the Service Account. You need to determine the account where various work order information originates. The sheeted work order type and entitlement do not have any of this information. Which account...
How should you configure the user settings?
DRAG DROP LitWare has requirements for configuring the Field Service mobile app. and you are responsible for setting up the system to meet those requirements. You need to set up help documents related to the requirements as per the case study. How should you configure the user settings? To answer,...
How should you configure the user settings?
DRAG DROP LitWare has requirements for configuring the Field Service mobile app. and you are responsible for setting up the system to meet those requirements. You need to set up help documents related to the requirements as per the case study. How should you configure the user settings? To answer,...
Which two steps must you take to schedule resources via the schedule board and enable geocoding?
You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The company provides customers with large power systems for sophisticated data centers. The power systems are serviced by a field engineering team. The field engineering team documents work done on repairs and maintenance by completing Work...
Which two field service product types should you configure to allow your technicians to add work order products?
You are entering products and services into Dynamics 365 CE Field Services. You need to ensure that your field technicians can use the products when completing work orders. Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents...
How should you configure the user settings?
DRAG DROP LitWare has requirements for configuring the Field Service mobile app. and you are responsible for setting up the system to meet those requirements. You need to set up help documents related to the requirements as per the case study. How should you configure the user settings? To answer,...
Which five steps should you take in sequence to prepare data for optimization?
DRAG DROP To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities. The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up. Which five steps should you...
Which four actions should you perform in sequence?
DRAG DROP When Contoso installs chillers for customers, they are expected to follow the same procedure for each install. You need to configure the functionality necessary to automatically add all the tasks and resources needed to a work order when the work order type is Chiller Installation. You must follow...
Which Action should you take to resolve the issue?
You are a Dynamics 365 for Field Service Administrator. You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central. You need...
