Does the solution meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...

August 5, 2019 No Comments READ MORE +

You view the interactive dashboard in the Microsoft Dynamics 365 Customer Service Hub

HOTSPOT You view the interactive dashboard in the Microsoft Dynamics 365 Customer Service Hub. Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic. NOTE: Each correct selection is worth one point. View AnswerAnswer:

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In which order should you perform the actions?

DRAG DROP You are a Dynamics 365 system administrator. Your customer service team must define goal metrics to track and measure all resolved cases. You need to create a goal metric with a rollup field. In which order should you perform the actions? To answer, move all actions from the...

August 1, 2019 No Comments READ MORE +