What should you do?

You need to ensure that new childcare workers can use Dynamics 365 within Microsoft Outlook. What should you do?A . Push the Dynamics 365 App for Outlook to childcare workers.B . Push the Dynamics 365 for Outlook to childcare workers.C . Have the childcare worker deploy Dynamics 365 App for...

October 29, 2020 No Comments READ MORE +

You are a Dynamics 365 for Customer Service system administrator. Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization. Where should you create the view?

You are a Dynamics 365 for Customer Service system administrator. Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization. Where should you create the view?A . Entities component of a solutionB...

June 2, 2020 No Comments READ MORE +

Which four actions should you perform in sequence?

DRAG DROP You are a Dynamics 365 for Customer Service system administrator. A user creates a duplicate account record with an updated email address. You need to remove the duplicate record and update the primary record with the new email address. Which four actions should you perform in sequence? To...

June 1, 2020 No Comments READ MORE +

Which method should you use?

You are a Dynamics 365 for Customer Service system administrator. You are configuring an app by using the unified interface. You need to ensure that users follow a set procedure at the conclusion of meetings to capture required information. Which method should you use?A . task flowsB . Microsoft Outlook...

June 1, 2020 No Comments READ MORE +

What should you use?

You need to update a guest’s preferences in the guest form. What should you use?A . Power BIB . TimelineC . Quick view formD . Canvas appView AnswerAnswer: C

June 1, 2020 1 Comment READ MORE +

Which apps should you implement?

DRAG DROP An organization plans to deploy Dynamics 365. You need to ensure that the organization can track the following information: - Prospect to cash process - Customer service cases - Work breakdown structure - Serviceable assets for customers Which apps should you implement? To answer, drag the appropriate apps...

June 1, 2020 No Comments READ MORE +

Which reporting options should you use?

HOTSPOT You are a Dynamics 365 for Customer Service developer. You need to create a report that shows annual customer growth from 2012-2018. The report must be printable and must include company branding. Which reporting options should you use? To answer, select the appropriate options in the answer area. NOTE:...

June 1, 2020 No Comments READ MORE +

Which tool should you use?

A company identifies a new opportunity. Sales associates must collaborate to convert the opportunity to a sale. All associates have access to Microsoft SharePoint, but some associates do not have access to Dynamics 365 for Sales. You need to ensure that users can collaborate on a single platform that directly...

May 31, 2020 No Comments READ MORE +

What should you do?

You are a Dynamics 365 Customer Service system administrator. You export a solution containing customization from the development environment and import the solution into a quality assurance environment. You need to allow removal of the customization and solution from the quality assurance environment. What should you do?A . Export the...

May 31, 2020 No Comments READ MORE +

Which actions should the salesperson perform?

DRAG DROP You are a Dynamics 365 for Customer Service developer. A salesperson creates a chart. You need to ensure that the chart is available to all users on the team. Which actions should the salesperson perform? To answer, drag the appropriate actions to the correct users. Each action may...

May 31, 2020 No Comments READ MORE +