Which two of the following are the key expected results of a quality management system that conforms to the requirements of ISO 9001:2015?

Which two of the following are the key expected results of a quality management system that conforms to the requirements of ISO 9001:2015?A . Consistently provide products that meet customers' requirementsB . Decreased number of management system nonconformitiesC . Decreased number of warranty claimsD . Decreased number of nonconforming products...

September 12, 2024No CommentsREAD MORE +

Whistlekleen is a national dry cleaning and laundry company with 50 shops

DRAG DROP Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. You find that 80% of complaints originate from five shops in the same region. Most of these complaints relate to damage...

September 10, 2024No CommentsREAD MORE +

Which one of the evidence statements would support this finding?

An audit team leader arrives at a printing organisation to carry out a Stage 2 audit for a certification body. At a meeting with the Quality Manager, she is told that they have won their biggest contract from a computer manufacturer to print and compile computer documentation packages. They have...

September 9, 2024No CommentsREAD MORE +

Which of the following actions would you consider appropriate when planning the internal audit of A's quality management system?

You work for organisation A. You are asked to lead an internal audit of A's quality management system. It has a head office in Plant A1 and a second Plant A2 nearby. Due to the COVID-19 pandemic, production in A2 was discontinued and it was rented to a logistics organisation...

September 8, 2024No CommentsREAD MORE +

The following are stages of an audit, put them in the order they would be conducted

DRAG DROP The following are stages of an audit, put them in the order they would be conducted. The first and last stages have been done for you. To complete the sequence click on the blank section you want to complete so it is highlighted in red and then click...

September 7, 2024No CommentsREAD MORE +

Put the following steps of a third-party audit into the correct sequence in which they happen

DRAG DROP Put the following steps of a third-party audit into the correct sequence in which they happen. To complete the sequence click on the blank section you want to complete so it is highlighted in red and then click on the applicable text from the options below. Alternatively, drag...

September 7, 2024No CommentsREAD MORE +

You are carrying out an audit at a single-site organisation seeking certification to ISO 9001 for the first time. The organization manufactures cosmetics for major retailers and the name of the retailer supplied appears on the product packaging. Sales turnover has increased significantly over the past five years

DRAG DROP You are carrying out an audit at a single-site organisation seeking certification to ISO 9001 for the first time. The organization manufactures cosmetics for major retailers and the name of the retailer supplied appears on the product packaging. Sales turnover has increased significantly over the past five years....

September 6, 2024No CommentsREAD MORE +

Which of the following could be the two most relevant objectives of this audit?

You have been nominated audit team leader of a third-party audit. Which of the following could be the two most relevant objectives of this audit?A . Evaluate the satisfaction interested partiesB . Evaluate the effectiveness of the management systemC . Identify the need of resourcesD . Evaluate the capability of...

September 5, 2024No CommentsREAD MORE +

Which two of the following are the key expected results of a quality management system that conforms to the requirements of ISO 9001:2015?

Which two of the following are the key expected results of a quality management system that conforms to the requirements of ISO 9001:2015?A . Decreased number of nonconforming products in all stages of the manufacturing cycleB . Decreased number of management system nonconformitiesC . Consistently provide products that meet customers'...

September 3, 2024No CommentsREAD MORE +

In the context of a third-party audit, select the issue which is not expected to be included in the audit plan.

In the context of a third-party audit, select the issue which is not expected to be included in the audit plan.A . Number of sites to be auditedB . Risk to achieving audit objectivesC . Expectations of the organisation's managementD . Scope of the auditView AnswerAnswer: C Explanation: According to...

September 3, 2024No CommentsREAD MORE +