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Which benefits are included in HP Services value proposition for the channel partners?
Which benefits are included in HP Services value proposition for the channel partners?A . Extend market reach; Maximize profitability; Strengthen customer relationshipsB . Build customer relationships; Maximize profitability; Reward growthC . Build revenue; Differentiate yourself; Sell moreD . Extend market reach; Grow profits; Gain recognitionView AnswerAnswer: B
Which tool allows you to check the specifics of the warranty on your customer's purchased hardware?
Which tool allows you to check the specifics of the warranty on your customer's purchased hardware?A . HP Cross Sell SolutionB . HP Sales CentralC . HP Support CenterD . HP CirrusView AnswerAnswer: B
How do HP Services help customers save money and simplify processes? (Select two.)
How do HP Services help customers save money and simplify processes? (Select two.)A . They cover 80% of out-of-warranty repairs.B . They provide free delivery.C . They cover in-warranty devices from non-HP brands.D . They limit unexpected costs.E . They enable customers to concentrate on core business activities.View AnswerAnswer: B,E
Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy? (Select two.)
Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy? (Select two.)A . They need to increase security for sensitive data.B . They need IT resources focused on innovation.C . They need to get reports about their IT performance environment.D . They need to...
Which solution would you offer to your customer?
Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns: • Meeting environmental policies when disposing of the aging PCs • Protecting the new PCs from theft and keeping sensitive data secure Which solution would you offer to your customer?A . Installation services...
Which types of HP Services contracts are available to your customers? (Select two.)
Which types of HP Services contracts are available to your customers? (Select two.)A . AdjustableB . TransactionalC . StandardD . DurationalE . CustomView AnswerAnswer: B,D
What protects the customer against manufacturing defects, but has limited support coverage, service level, and duration, and the customer has no option for the repair SLA and method?
What protects the customer against manufacturing defects, but has limited support coverage, service level, and duration, and the customer has no option for the repair SLA and method?A . Defective Media RetentionB . HP base warrantyC . HP Services offerings within the Deploy stageD . Offsite RepairView AnswerAnswer: A
Which statement is true about the current market trends?
Which statement is true about the current market trends?A . Professional and personal lives are becoming more separate.B . IT wants greater flexibility to purchase the latest technologies.C . The workforce has increasing expectations for productivity.D . Onsite workplaces are becoming obsolete.View AnswerAnswer: D
Which statement is true about HP Care Pack Central? (Select two.)
Which statement is true about HP Care Pack Central? (Select two.)A . It enables you to view recommended Care Packs and supporting information.B . It helps you quickly identify eligible Care Packs for an HP hardware product.C . It tracks where customers are in the hardware lifecycle so HP is...
Which HP Services benefits should you share with a customer who insists that they can repair devices themselves? (Select three.)
Which HP Services benefits should you share with a customer who insists that they can repair devices themselves? (Select three.)A . HP Services removes the burden on your IT team so they can focus on the core business tasks.B . HP Services allows you to avoid unexpected costs after the...
