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Which data model should the consultant recommend to the universal container?
universal container wants its technician to follow a standard operating procedure (S O P) while performing maintenance on an individual asset. Each operation should be captured independently to allow technician to enter note and update status they progress with the work preventative maintenance should be with a single visit Which...
Which two configurations should a Consultant implement to meet this requirement?
Universal Containers provides multiple service types (i.e, Installation, Maintenance, Break/Fix, etc). Each Service requires a variety of skills and certifications in order for a resource to excel . Which two configurations should a Consultant implement to meet this requirement? Choose 2 answersA . Create Multiple Work Orders Line Items per...
which work rule should a field service lightning consultant use to assign service resources based on related object records?
which work rule should a field service lightning consultant use to assign service resources based on related object records?A . resource availability B. extended match C. match field D. required resourcesView AnswerAnswer: B
universal containers technician may be assigned to jobs with arrival window to meet the costumer appointment time preference technicians are also assigned to jobs without a preferred appointment time
universal containers technician may be assigned to jobs with arrival window to meet the costumer appointment time preference technicians are also assigned to jobs without a preferred appointment time In which two ways should the consultant define operation house to meet this requirement Choose 2 answersA . When service resources...
What should be a consultant recommended to meet the requirements?
Universal container want technician using the field service lightning mobile app to indicate when service appointment is at risk What should be a consultant recommended to meet the requirements?A . Adjust the scheduled end field on the service appointment B. Change the status field on the service appointment C. Update...
Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)
Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)A . Product Catalog B. Site Details C. Asset History D. Contact E. AddressView AnswerAnswer: B,D,E
How should a Consultant implement the requirement?
Universal Containers outsources 100 hours of weekly maintenance to an external Contractor. Jobs are assigned to a Contractor Manager instead of individual external technicians. The Contractor Manager is in charge of updating Service Appointments and Work Orders upon completion. How should a Consultant implement the requirement?A . Create the individual...
What should a Consultant recommend?
Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app. What should a Consultant recommend?A . Create a Quick Action on the Service Appointment to launch a Visualforce signature page. B. Create an Approval Process from the Service Appointment for the customer's Authorization. C....
Which solution should a Consultant recommend to relate the part to a customer container?
universal container (uc) sells shipping Containers and container parts. UC wants to track each customer's container and associated part for field servicing, sales, and reporting purposes Which solution should a Consultant recommend to relate the part to a customer container?A . Add the container as an asset on account and...
Which three things should the consultant verify to ensure these requirements are simultaneous scheduling will occur?
a customer makes one appointment for the sales department, and another appointment for the service department. The two appointments should be handled on the same day, but should be created as separate appointments. In addition, the technician must complete one appointment before starting the next. The agent wants to make...
