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How should a Consultant recommend UC handle unplanned service during times of severe weather?
Universal Containers (UC) normally focuses on minimizing travel. Weather can cause situations that require expedited on-site service . How should a Consultant recommend UC handle unplanned service during times of severe weather?A . Configure a new Service Level for immediate assignment.B . Postpone all lower-priority jobs and extend Due Dates.C...
Which solution should a consultant recommend to relate the parts to a customer’s container?
Universal containers (UC) sells shipping containers and container parts. UC wants to track each customer’s container and associated parts for Florida servicing, sales, and reporting purposes. Which solution should a consultant recommend to relate the parts to a customer’s container?A . Create an asset hierarchy on the account with the...
Which three things should the consultant verify to ensure these requirements are simultaneous scheduling will occur?
a customer makes one appointment for the sales department, and another appointment for the service department. The tow appointments should be handled on the same day, but should be created as separate appointments. In addition, the technician must complete one appointment before starting the next. The agent wants to make...
Which two methods should Consultants recommend to ensure the service with each? container can be handled independently?
A universal container customer is having issues with three containers at the customer's site. Each container is tracked as an asset on the customer’s account Which two methods should Consultants recommend to ensure the service with each? container can be handled independently?A . Add each asset to a separate work...
What is the appropriate order of operations as the Technician goes back online?
A Technician is onsite where there is no connectivity and is required to capture the customer’s signature . What is the appropriate order of operations as the Technician goes back online?A . Deliver Service Report, capture signature, update records, sync device.B . Capture signature, sync device, update record, deliver Service...
How should a Consultant recommend accomplishing this in the Field Service mobile app?
Over 70% of Universal Containers’ sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work . How should a Consultant recommend accomplishing this in the Field Service mobile app?A . Create...
which object can be used to share service appointments with service resource s in field service lightning?
which object can be used to share service appointments with service resource s in field service lightning?A . Service territory memberB . Service territoryC . Work orderD . User territoryView AnswerAnswer: A
service appointments on the Gantt?
how should the consultant recommend visualizing the highest revenue generating service appointments on the Gantt?A . Add the relevant field to the field set.B . Use map report layers.C . Colour code using Gantt palettes.D . Create a Gantt action to highlight.View AnswerAnswer: C
How should a consultant provide access to FSL mobile app?
some technicians report that they are unable to login to the field service lightning mobile app. The Consultant confirmed that the technician has field service lightning resource license and field service lightning resource permission assign to them How should a consultant provide access to FSL mobile app?A . Assign a...
Which two items should the Consultant create?
Universal Containers provides 24/7 service support to its customers. However, their Field Service Technicians have specified working hours . Which two items should the Consultant create? Choose 2 answers.A . Create operating hours for the Service Appointment.B . Create operating hours for the Service Resource.C . Create operating hours for...
