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What solution should a Consultant recommend to efficiently manage installation and decommission work?
Universal Containers has installed base equipment that requires specific expertise to install or decommission. Additionally, the effort can vary significantly based on equipment type . What solution should a Consultant recommend to efficiently manage installation and decommission work?A . Validation Rules and Work TypesB . Work Types and Skill RequirementsC...
time sheet entries can be associated to which two objects? Choose 2 answer
time sheet entries can be associated to which two objects? Choose 2 answerA . Work order line itemB . assigned resourcesC . Service resourceD . Work orderView AnswerAnswer: A,D
What should a Consultant recommend to achieve this requirement?
Universal Containers wants their Field Technicians to indicate if any of their Service Appointments are at risk of not being completed on time. They would like for this to be achieved on a mobile device using a Quick Action . What should a Consultant recommend to achieve this requirement?A ....
What should be considered as part of this solution to ensure tasks are dispatched?
Universal Containers performs service which may require more than one task on a Work Order. A Consultant has recommended Work Order Line Items to manage the task(s) . What should be considered as part of this solution to ensure tasks are dispatched?A . Work Order Line Items require a Case...
What should the consultant implement to meet this requirement?
Universal containers (UC) wants to standardize the process that process that agents use to create and maintain work orders which will help new agents ramp up more quickly and improve data quality and consistency. UC wants key fields, agent instructions and best practices displayed at each step of the Service...
In which two ways should the consultant define operation house to meet this requirement?
universal containers technician may be assigned to jobs with arrival window to meet the costumer appointment time preference technicians are also assigned to jobs without a preferred appointment time. In which two ways should the consultant define operation house to meet this requirement? Choose 2 answersA . When service resources...
How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?
Universal Containers uses a complex service model that involves scheduling multiple Service Technicians for each customer interaction (e.g., an install) . How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?A . Update the Case Feed and tag the associated Service Representative.B ....
How should the consultant meet the requirements utilizing the standard field service lightning data model?
Northern Trail outfitters (NTO) want to track the report on individual tasks completed, including part consumed and pricing details, as part of the work order completion process. NTO want to schedule one or multiple tasks to the different technician as needed How should the consultant meet the requirements utilizing the...
What should be a consultant recommended to meet the requirements?
Universal container want technician using the field service lightning mobile app to indicate when service appointment is at risk What should be a consultant recommended to meet the requirements?A . Adjust the scheduled end field on the service appointmentB . Change the status field on the service appointmentC . Update...
Which three options are available to dispatchers?
the dispatcher at universal containers wants wants to schedule service appointment from the dispatch console while taking the scheduling policy into consideration Which three options are available to dispatchers?A . Select the service appointment from the list, user the "change status" action and "dispatch"B . Select the service appointment from...
