- All Exams Instant Download
If the Field Service Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory?
Org-Wide Default sharing is set to Private in a Salesforce org. If the Field Service Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory? Choose 3 answersA . Accounts B. Service Resources C. Work Orders D. Resource Absences...
in which two scenarios should a consultant recommend multi day service appointment? Choose 2 answers
in which two scenarios should a consultant recommend multi day service appointment? Choose 2 answersA . Jobs can take longer than the available resources hours in a day. B. jobs need to be performed at the same site on the same day of the week. C. jobs require multiple stages...
How should the Consultant use Complex Work to meet this requirement?
Universal Containers wants to schedule deliveries using Salesforce Field Service. Each delivery requires that an installation and safety inspection be performed by different Technicians during the same day. The safety inspection needs to be executed after the installation is complete. How should the Consultant use Complex Work to meet this...
Which two actions should a Consultant recommend?
Universal Containers is concerned about the decrease in Asset Uptime metrics. Which two actions should a Consultant recommend?A . Establish a Preventative Maintenance program for their install base. B. Integrate IoT data from their install base to detect asset issues. C. Launch a feedback survey to their install base and...
If the service appointment is cancelled, which users will have visibility to the record?
the org -wide default sharing for a service appointment Is set to private If the service appointment is cancelled, which users will have visibility to the record?A . assigned resources, owner of service appointment and members of service territory B. owner of service appointment and members of user territory C....
What should a consultant recommend to control their technicians?
universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app What should a consultant recommend to control their technicians?A . field sets B. page layouts C. mini page layouts D. visual force pageView AnswerAnswer: B
Which permission set license should be assigned to the call center agents?
universal containers have a call center that responds to requests from customers and schedules time for field service engineers (FSEs) to perform work on assets owned by the client. Call center agents are responsible for booking appointments Which permission set license should be assigned to the call center agents?A ....
Which three considerations should the consultant take into account?
Universal containers want to implement service legal agreements (SLA) for work Order. Which three considerations should the consultant take into account?A . A new entitlement process requires selecting entitlement process type. B. Milestones for the work orders can be set up from the metadata API C. A single milestone can...
What should a Consultant implement to accomplish this requirement?
Dispatches at Universal Containers want to ensure the Resource being assigned to a Work Order has the correct training. What should a Consultant implement to accomplish this requirement?A . Set up Service Locations, Set up Location Skills, Define Work Types B. Define Work Types, Define Work Order Status, Set up...
Which two recommendations should a Consultant make?
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a Consultant make? Choose 2 answers.A . Publish training documentation in a closed chatter group. B. Increase training to Sales Representatives. C....
