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Which two configurations can companies add to brand the Field Service mobile app?
Which two configurations can companies add to brand the Field Service mobile app?A . Company logo B. Company Colors C. Company style sheets D. Company addressView AnswerAnswer: B
Which three factors should the consultant consider when recommending a routing option? Choose 3 answers
Which three factors should the consultant consider when recommending a routing option? Choose 3 answersA . Aerial routing is used if a service appointment requires a travel distance of more than 200 kilometres B. Multiday work schedule only aerial routing. C. Street level routing incorporates Google map api and run...
Which license types and quantities should the consultant recommend?
Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources. Which license types and quantities should...
Where should the technician record this information?
A mobile technician uses parts present in their van to complete an on-site customer installation. The technician has marked the service appointment and work order as completed. They want to record the parts used in completing the job and adjust their van stock. Where should the technician record this information?A...
Which two upsell activities should the CSR consider?
A Client Service Representative (CSR) receives a call from a customer on Saturday. The CSR determines that the customer is covered, but the coverage is about to expire. Which two upsell activities should the CSR consider? Choose 2 answers.A . Open a Case and inform Customer of weekend service pricing....
Which price book structure should a consultant recommend when considering the implications of pricing on work orders?
universal containers has customers who have previously negotiated pricing on some products. Which price book structure should a consultant recommend when considering the implications of pricing on work orders?A . Utilize a custom global price book and add all products as price book entries B. Utilize a custom global price...
In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders?
Universal Containers wants to ensure that only Field Technicians with a specialized certification are sent Work Orders of a specific type. In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders? Choose 2 answers.A . Implement Work Types and Skill Assignments. B. Implement Assignment...
When designing the costume service representative’s user interface, in most cases which tow fields should be shared with the costumer about an upcoming appointment?
northern trail outfitters (NTO) wants to improve costume satisfaction by setting expectations around upcoming appointments. When designing the costume service representative’s user interface, in most cases which tow fields should be shared with the costumer about an upcoming appointment? Choose 2 answersA . scheduled end B. arrival window starts C....
What combination of Salesforce features should a Consultant recommend to support this use case?
Universal Containers has negotiated two key SLAS: 1) initial response and 2) overall resolution of issues related to installed products. What combination of Salesforce features should a Consultant recommend to support this use case?A . Assets and Entitlements. B. Assets and Service Contracts. C. Accounts and Service Contracts. D. Accounts...
Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?
Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?A . Company style sheets B. Company colors C. Company logo D. Company addressView AnswerAnswer: B
