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Knowledge Base Search results can be sorted by which of the following? (Choose three.)
Knowledge Base Search results can be sorted by which of the following? (Choose three.)A . Most recent updateB . PopularityC . RelevancyD . Manager assignmentE . Number of viewsView AnswerAnswer: A,C,E
What is a sys_id?
What is a sys_id?A . Unique 32-character identifier that is assigned to every recordB . A client-side Business RuleC . A server-side Business RuleD . Unique 64-character identifier that is assigned to every recordView AnswerAnswer: A
Which one of these applications is available to all users?
Which one of these applications is available to all users?A . ChangeB . IncidentC . FacilitiesD . Self-ServiceView AnswerAnswer: D
UI Action can prompt that an Incident has been successfully submitted.
UI Action can prompt that an Incident has been successfully submitted.A . TrueB . FalseView AnswerAnswer: A
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)A . Banner ImageB . Record Number FormatC . Browser Tab TitleD . System Date FormatE . Form Header SizeView AnswerAnswer: A,C,D
What is a schema map?
What is a schema map?A . A schema map enables administrators to define records from specific tables as trouble sources for Configuration ItemsB . A schema map graphically organizes the visual task boards for the CMDBC . A schema map graphically displays the Configuration Items that support a business serviceD...
What are the four knowledge workflows available in the ServiceNow base instance?
What are the four knowledge workflows available in the ServiceNow base instance?A . Approval publish: Request approval from a manager of the knowledge base before moving the article it the publish stateB . Instant Publish: Immediately publishes a draft article without requiring an approvalC . Instant Retire: Immediately retires a...
A REQ number in the Service Catalog represents…
A REQ number in the Service Catalog represents…A . the order number.B . the stage.C . the task to complete.D . the individual item in the order.View AnswerAnswer: A
Reports can be created from which different places in the platform? (Choose two.)
Reports can be created from which different places in the platform? (Choose two.)A . List column headingB . Metrics moduleC . Statistics moduleD . View / Run moduleView AnswerAnswer: A,D
A Service Catalog may include which of the following components?
A Service Catalog may include which of the following components?A . Order Guides, Exchange Rates, CalendarsB . Order Guides, Catalog Items, and InterceptorsC . Catalog Items, Asset Contracts, Task SurveysD . Record Producers, Order Guides, and Catalog ItemsView AnswerAnswer: D
