Which action should the consultant recommend?

The Cloud Kicks team has made a correction in a sandbox environment that needs to be deployed to production as soon as possible. The sandbox and production environments are on two different versions of Salesforce. The fix requires functionality in the sandbox version. Which action should the consultant recommend?A ....

September 5, 2024 No Comments READ MORE +

Which three approaches should a consultant use to learn about and empathize with the customer?

Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer? Choose 3 answersA . EmbodyingB . ShadowingC . InterviewingD . Role PlayingE . Leading...

September 5, 2024 No Comments READ MORE +

How should the consultant determine if all regions are using Salesforce?

Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?A . Assign all users to a region, build a report using user login history, and filter on region.B ....

September 5, 2024 No Comments READ MORE +

Which approach should the consultant recommend to meet this requirement?

Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce. Which approach should the consultant recommend to meet this requirement?A . Schedule a nightly batch job to find and post daily chargesB . Create a flow to alert the finance team to...

September 3, 2024 No Comments READ MORE +

What should the consultant recommend?

Cloud Kicks (CK) frequently works with contractors for marketing focus groups. These contractors change companies often, and CK wants to retain its company history through Accounts. What should the consultant recommend?A . Implement the Contacts to Multiple Accounts feature.B . Implement Person Accounts to represent the relationship.C . Use a...

September 3, 2024 No Comments READ MORE +

What should the consultant do to solve this issue?

Cloud Kicks has 300,000 account records and 16 million invoices In a custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list. What should the consultant do to solve this issue?A ....

September 3, 2024 No Comments READ MORE +

What should a consultant recommend that use to solve this issue?

Universal Containers’ (UC) sales reps have said there are too many reports and dashboards which makes it hard to find what is important to them. What should a consultant recommend that use to solve this issue?A . Custom report typesB . Private foldersC . Enhanced Folder SharingD . Dashboard FiltersView...

September 2, 2024 No Comments READ MORE +

Which solution should the consultant recommend?

Cloud Kicks has purchased a list of leads and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?A . Create a Campaign, import the list as Leads, and add them to the Campaign.B . Import the list...

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What should the consultant recommend as the first line of defense before republishing the form?

A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms. What should the consultant recommend as the first line...

September 2, 2024 No Comments READ MORE +

What are two use cases for enabling Advanced Currency Management that will allow the company to generate accurate reporting directly in Salesforce?

Cloud Kicks’ global sales operations team has to export reports from Salesforce and manipulate them in Excel to convert regional deals to the correct currency conversion. What are two use cases for enabling Advanced Currency Management that will allow the company to generate accurate reporting directly in Salesforce? Choose 2...

September 1, 2024 No Comments READ MORE +