Which are two considerations the administrator needs to review before setting up this approval process?
The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user’s manager. The administrator has been tasked with creating an approval process. Which...
Which two solutions should the administrator use to modify the picklist field values?
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values? Choose 2 answersA . Add the Campaign Member Statuses related list to the Page Layout.B . Edit...
Which two actions should an administrator perform with Case escalation rules? Choose 2 answers
Which two actions should an administrator perform with Case escalation rules? Choose 2 answersA . Re-open the Case.B . Send email notifications.C . Change the Case Priority.D . Re-assign the Case.View AnswerAnswer: BD Explanation: Case escalation rules are used to escalate cases that have not been resolved within a certain...
What should an administrator configure to provide these insights?
Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities. What should an administrator configure to provide these insights?A . Campaign Hierarchy.B . Campaign InfluenceC . Map Custom Lead FieldsD . List Email ActivitiesView AnswerAnswer: B Explanation: Campaign influence is a feature that...
What will happen to the data in the field when it is deleted?
Cloud Kicks has decided to delete a custom field. What will happen to the data in the field when it is deleted?A . The data in the field is stored for 20 days.B . The data is permanently deleted.C . The data associated with the field is required.D . The...
What should the administrator configure to make it easier for teams to collaborate with the same customer?
AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant. What should the administrator configure to make it easier for teams to collaborate with the same customer?A . Enable and configure standard opportunity teams with splits.B . Enable account...
Which two solutions could an administrator find on the AppExchange to enhance their organization? Choose 2 answers
Which two solutions could an administrator find on the AppExchange to enhance their organization? Choose 2 answersA . CommunitiesB . ConsultantsC . ComponentsD . CustomersView AnswerAnswer: BC Explanation: The AppExchange is an online marketplace where you can find solutions to enhance your Salesforce organization. Some of the solutions you can...
What are three characteristics of a master-detail relationship? Choose 3 answers
What are three characteristics of a master-detail relationship? Choose 3 answersA . The master object can be a standard or custom object.B . Permissions for the detail record are set independently of the master.C . Each object can have up to five master-detail relationships.D . Roll-up summaries are supported in...
What should the administrator recommend?
Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage. What should the administrator recommend?A . SMS ResponseB . Web-to-CaseC . Email-to-CaseD . Omni-ChannelView AnswerAnswer: B Explanation: Web-to-Case allows you to create cases from a form on your website. Reference: https://help.salesforce.com/s/articleView?id=sf.customizesupport_web_to_case.htm&type=5
Which automation solution should an administrator use to meet this request?
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated. Which automation solution should an administrator use to meet this request?A . Lightning Web ComponentB . Approval ProcessC . Workflow Field UpdateD...