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Which two options should the administrator use to help the support team?
Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases. Which two options should the administrator use to help the support team? Choose 2 answersA ....
Which automation tool should an administrator use to build this discount calculator screen?
When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched. Which automation tool should an administrator use to build this discount calculator screen?A . Flow BuilderB . Workflow RuleC . Platform EventD . Process BuilderView AnswerAnswer: A Explanation: Flow Builder supports creating...
What automation tool best accomplishes this?
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won. What automation tool best accomplishes this?A . Validation RuleB . Outbound MessageC . Approval ProcessD . Process BuilderView AnswerAnswer: D Explanation: Process Builder...
What should the administrator do to meet the deadline without increasing the budget?
An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing. What should the administrator do to meet the deadline without increasing the budget?A . Train someone on the sales and marketing teams to build dashboards.B . Check the AppExchange for prebuilt...
Which two actions should the administrator take to preserve the integrity of the source reports?
Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports. Which two actions should the administrator take to preserve the integrity of the source reports? Choose 2 answersA . Create a new report folder with viewer access.B ....
What should an administrator suggest to meet this request?
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities. What should an administrator suggest to meet this request?A . Define a new Stage picklist value.B . Create a custom field on Opportunity.C . Configure Forecasting support.D . Make the...
What should the administrator use to achieve this?
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact. What should the administrator use to achieve...
What should the administrator use to fulfil this request?
The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout. What should the administrator use to fulfil this request?A . Sharing settingsB . Page...
How should the screen flow be distributed?
The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the screen flow be distributed?A . Page LayoutB . Component FilterC . Lightning pageD ....
Which two prompts will happen when one of the users attempts to log in to Data Loader?
An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users. Which two prompts will happen when one of the users attempts to log in to Data Loader? Choose 2 answersA...
