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Which three of the standard objects are available to an administrator considering a support use case?
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box. Which three of the standard objects are available to an administrator considering a support use case? Choose 3 answersA . ContractB . CaseC . TicketD . RequestE...
When using the Lead Conversion process, which two records can be Created?
A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation. When using the Lead Conversion process, which two records can be Created? Choose 2 answersA . AccountB . CampaignC . CaseD . ContactView AnswerAnswer: A, D Explanation: Account and contact are two records that...
What should the administrator do to fulfil the request?
An administrator gets a rush request from Human Resources to remove a user’s access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager. What should the administrator do to fulfil the request?A . Freeze the user to prevent them from logging in while removing them...
Which tool should the administrator utilize to import the records to salesforce?
A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should the administrator utilize to import the records to salesforce?A . Dataloader.ioB . Data LoaderC . Manual ImportD . Data Import WizardView AnswerAnswer: D Explanation: Data Import Wizard allows...
Which feature must be enabled to ensure the quick action will be displayed as expected?
The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed. Which feature must be enabled to ensure the quick action will be displayed as expected?A . Email NotificationsB . Email-to-CaseC . Email AlertsD ....
What could be Causing reps to have inappropriate access to data on dashboards?
Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards. What could be Causing reps to have inappropriate access to data on dashboards?A . Dashboard...
How should the administrator export this file?
An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount. How should the administrator export this file?A . Data Export Wizard.B . Data Import Wizard.C . Data Export Wizard.D...
What Should an administrator configure to meet this requirement?
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value. What Should an administrator configure to meet this requirement?A . Use Validation rule...
What should an administrator configure to meet these requirements?
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options. What should an administrator configure to meet these requirements?A . Validation rules that ensure that users...
Which two options should the administrator recommend to help simplify the process?
Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field. Which two options should the administrator recommend to help simplify the process? Choose 2 answersA . Add a path for stage...
