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How should the administrator improve on the current implementation?
Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five...
Which are two considerations for enabling this functionality?
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for enabling this functionality? Choose 2 answersA . Collaboration groups are created automatically for every department.B . Object layouts should...
How should the administrator accomplish this?
An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when...
When users log in to Salesforce via the user interface, which two settings does the system check for authentication? Choose 2 answers
When users log in to Salesforce via the user interface, which two settings does the system check for authentication? Choose 2 answersA . The user’s Two-Factor Authentication for API Logins permissionB . The role IP address restrictionsC . The user’s profile login hours restrictionsD . The user’s Two-Factor Authentication for...
Which automation solution should an administrator use to implement this request?
Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost. Which automation solution should an administrator use to implement this request?A . Quick ActionB . Workflow RuleC . Flow BuilderD . Outbound MessageView AnswerAnswer: C Explanation:...
How should an administrator configure this requirement?
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose. How should an administrator configure...
What are two considerations for this configuration?
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network. What are two considerations for this configuration? Choose 2 answersA . IP address restrictions are set on the profile or globally for the org.B . Users can change their password to...
How should an administrator make the quick action available on the Salesforce mobile app?
Northern Trail Outfitters has a custom quick action on Account that creates a new Case. How should an administrator make the quick action available on the Salesforce mobile app?A . Create a custom Lightning App with the action.B . Modify compact Case page layout to include the action.C . Include...
What could the issue be?
An administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What could the issue be?A . The flow is read only.B . The flow is inactive.C . The flow URL is deactivated.D . The flow trigger...
What would cause this?
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop. What would cause this?A . The flow is a screen flow.B...
