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Where Should an administrator update the option in the picklist?
Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity. Where Should an administrator update the option in the picklist?A . Fields and relationshipsB . Related lookup filtersC . Record TypeD . Picklist value setsView AnswerAnswer: C...
How should the administrator address this issues?
Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow. How should the administrator address this issues?A . Remove validation rules so that...
How should an administrator make the pages more dynamic and easier to use?
User at Cloud Kicks want to see information more useful for their role on the Case page. How should an administrator make the pages more dynamic and easier to use?A . Add Component visibility filters to the Components.B . Remove fields from the record details component.C . Delete the extra...
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases. Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.A . Search for licenses types in setup.B...
How should the administrator recommend automating this business process?
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account. How should the administrator recommend automating this business process?A . Create a...
How should the administrator ensure that the emails are sent to the correct queue?
Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should the administrator ensure that the emails are sent to the correct queue?A . Utilize a flow to identify the correct queue and assign the case.B . Use a custom email services to set the owner of...
How should an administrator solve for this issue?
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support. How should an administrator solve for this issue?A . Set...
Which feature should an administrator use to fulfill this requirement?
Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation. Which feature should an administrator use to fulfill this requirement?A . Assignment RuleB . Case Escalation RuleC . Omni-Channel SupervisorD . Formula FieldView AnswerAnswer:...
Which tool should an administrator use to accomplish this?
A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is. Which tool should an administrator use to accomplish this?A . Data LoaderB . Mass Transfer ToolC . Data Import...
What should an administrator configure to meet this requirement?
The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past. What should an administrator configure to meet this requirement?A . Assignment RuleB . Validation RuleC . Field-Level SecurityD . Approval ProcessView AnswerAnswer: B Explanation: Validation...
