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What should the administrator suggest to meet these requirement?
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer’s issue. What should the administrator suggest to meet these requirement?A . Auto-Response RulesB . Email AlertsC ....
How Should the administrator share records owned by sales team A with Sales team B?
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role. How Should the administrator share records owned by sales team A with Sales team B?A . Hierarchical sharingB...
Which automation tool supports creating a wizard to accomplish this goal?
An administrator wants to create a form in Salesforce for users to fill out when they lose a client. Which automation tool supports creating a wizard to accomplish this goal?A . Process BuilderB . Approval ProcessC . Outbound MessageD . Flow BuilderView AnswerAnswer: D Explanation: Flow Builder supports creating a...
What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers
What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answersA . Custom and standard objects have standard fields.B . Standard objects are included with Salesforce.C . A new standard object can be created.D . Only standard objects support master-detail relationships.View AnswerAnswer: BC...
Which two solutions should an administrator use to meet this request?
DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases. Which two solutions should an administrator use to meet this request? Choose 2 answersA . Web-to-CaseB . Case EscalationC . Case QueuesD . Email-to-CaseView AnswerAnswer: A, D Explanation: Web-to-Case...
Which three options should the administrator use to address this need?
Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage. Which three options should the administrator use to address this need? Choose Three answersA . Enable guided selling.B . Use Validation Rules.C . Configure Opportunity...
Which two features should the administrator configure?
The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing. Which two features should the administrator configure? Choose 2 answersA . Sales QuotesB . Opportunity List ViewC . ForecastingD...
Which two tools should and administrator configure?
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors. Which two tools should and administrator configure? Choose 2 answersA . Quick ActionB . Outbound MessageC . Approval ProcessD . Email Alert ActionView AnswerAnswer: A,...
How should the administrator proceed with activation of the critical update?
An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?A . Activate the critical update in a sandbox.B . Allow the critical update to auto-activate.C . Activate the critical update in production.D . Allow the critical update to auto-activate in a...
How should the administrator reference the values of the active record the flow is running on?
An administrator created a record trigger flow to update contacts. How should the administrator reference the values of the active record the flow is running on?A . Use the {!Contact.Id} global variable.B . Use the {!Account.Id} record variable.C . Use the $Record global variable.D . Use the Get Records element...
