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Measurement of variation in health care and its application to quality improvement must begin with the identification and articulation of:
Measurement of variation in health care and its application to quality improvement must begin with the identification and articulation of:A . What is to be measured? B. Assignable variation C. The standard against which is to be compared a process based on extensive research, trial and error and collaborative discussion...
In fact, because patients’ satisfaction is so influenced by __________________ rather than to the more indiscernible technical ones-health maintenance organizations, hospitals and other health care delivery organizations have come to view the quality of nontechnical aspects of care as crucial to attractions and retaining patients.
In fact, because patients’ satisfaction is so influenced by __________________ rather than to the more indiscernible technical ones-health maintenance organizations, hospitals and other health care delivery organizations have come to view the quality of nontechnical aspects of care as crucial to attractions and retaining patients.A . Their reactions to interpersonal...
When quality is measured in terms of structure the focus is on the relatively static characteristics of the individuals who provide care and of the settings where the care is delivered. These characteristics include ____________ of professionals who provide care and the adequacy of the facility’s equipment, and overall organization.
When quality is measured in terms of structure the focus is on the relatively static characteristics of the individuals who provide care and of the settings where the care is delivered. These characteristics include ____________ of professionals who provide care and the adequacy of the facility’s equipment, and overall organization.A...
Within any unit, organization, or system, there will be barriers to spread and adoption (e.g., organizational culture, communication, leadership support).
Within any unit, organization, or system, there will be barriers to spread and adoption (e.g., organizational culture, communication, leadership support). However, failure to transfer knowledge effectively may result in:A . Unnecessary waste B. Inconsistency C. organizational persistence D. BenchmarksView AnswerAnswer: A, B
Rapid cycle testing is designed to reduce the cycle time of new process implementation from months to days.
Rapid cycle testing is designed to reduce the cycle time of new process implementation from months to days. To prevent unnecessary delays in testing or implementation, teams or units using rapid cycle testing must remain focused on the testing of solutions and avoid:A . Over-analysis B. Multiple PDSA cycles C....
Amenities may cover areas as mentioned below EXCEPT:
Amenities may cover areas as mentioned below EXCEPT:A . Ample and convenient parking B. Good directional signs C. Comfortable waiting rooms D. Vast and facilitated food providing areaView AnswerAnswer: D
Today’s patients’ perception of the quality of our healthcare system is not favourable. In healthcare, qualityis household word that evokes great emotion, including:
Today’s patients’ perception of the quality of our healthcare system is not favourable. In healthcare, qualityis household word that evokes great emotion, including:A . Frustration and despair, exhibited by patients who experience healthcare services firsthand or family members who observe the care of their loved ones B. Anxiety over the...
Which of the following is NOT out of those steps?
The focus of Lean methodology is a “ba to basics” approach that places the needs of customer first through five steps. Which of the following is NOT out of those steps?A . Define value as determined by the customer B. Identify the value stream C. Make value identifying steps D....
What is the role of Interpersonal relationships in Healthcare delivery systems?
Interpersonal relationships are the fundamental part of a management system. They basically coordinate activities of different departments in a unit. What is the role of Interpersonal relationships in Healthcare delivery systems?A . Promotion of cordial relationships B. Clinicians who relate well to their patients are more likely to elicit a...
Which of the following is/are NOT out of these five 5S?
A Japanese tool called 5S (each step starts with letter “S”) is a systematic program that helps workers take control of their workspace so that it actually works for them (and their customers) instead of being a neutral or, as is quite common, competing factor. Which of the following is/are...
