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Today’s patients’ perception of the quality of our healthcare system is not favourable. In healthcare, qualityis household word that evokes great emotion, including:
Today’s patients’ perception of the quality of our healthcare system is not favourable. In healthcare, qualityis household word that evokes great emotion, including:A . Frustration and despair, exhibited by patients who experience healthcare services firsthand or family members who observe the care of their loved ones B. Anxiety over the...
Which of the following is NOT out of those steps?
The focus of Lean methodology is a “ba to basics” approach that places the needs of customer first through five steps. Which of the following is NOT out of those steps?A . Define value as determined by the customer B. Identify the value stream C. Make value identifying steps D....
What is the role of Interpersonal relationships in Healthcare delivery systems?
Interpersonal relationships are the fundamental part of a management system. They basically coordinate activities of different departments in a unit. What is the role of Interpersonal relationships in Healthcare delivery systems?A . Promotion of cordial relationships B. Clinicians who relate well to their patients are more likely to elicit a...
Which of the following is/are NOT out of these five 5S?
A Japanese tool called 5S (each step starts with letter “S”) is a systematic program that helps workers take control of their workspace so that it actually works for them (and their customers) instead of being a neutral or, as is quite common, competing factor. Which of the following is/are...
For cheing the outcomes our focus of attention is blood pressure of patients with diabetes.
For cheing the outcomes our focus of attention is blood pressure of patients with diabetes. Its criteria and standard can be respectively:A . Criterion: Percentage of post heart atta patients prescribed beta-bloers on discharge and Standard: At least 96% of heart atta patients receive a beta-bloer prescription on discharge B....
Employees involved in quality circles are encouraged to develop ideas for improvement or request management efforts to propose solutions for adoption.
Employees involved in quality circles are encouraged to develop ideas for improvement or request management efforts to propose solutions for adoption. The aims of the quality circle activities are all of the following EXCEPT:A . Contribute to the improvement and development of the enterprise B. Respect human relations and build...
Quality improvement approaches are derivatives and models of the ideas and theories developed by thought leaders and include all of the following EXCEPT:
Quality improvement approaches are derivatives and models of the ideas and theories developed by thought leaders and include all of the following EXCEPT:A . PDCA/PDSA B. ISO 2001 C. Baldrige criteria D. Associate for process improvementsView AnswerAnswer: B
The quality of amenities of care refers to the characteristics of the setting in which the encounter between patient and clinician takes place, such as:
The quality of amenities of care refers to the characteristics of the setting in which the encounter between patient and clinician takes place, such as:A . Comfort B. Comfort, care and access C. Comfort, convenience and privacy D. Responsive to patient preferencesView AnswerAnswer: C
Strong disagreement do arise, among the five parties’ definitions (i.e. the clinician’s, the patient’s the payers, the manager’s and the society’s), even outside the realm of cost effectiveness.
Strong disagreement do arise, among the five parties’ definitions (i.e. the clinician’s, the patient’s the payers, the manager’s and the society’s), even outside the realm of cost effectiveness. Conflicts typically arise when:A . Practitioners who are highly skilled in trauma and other emergency care B. Each group emphasizes a particular...
______________ can be measured by how well evidence-based practices are followed, such as the percentage of time diabetic patients receive all recommended care at each doctor visit, the percentage of hospital-acquired infections, or the percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.
______________ can be measured by how well evidence-based practices are followed, such as the percentage of time diabetic patients receive all recommended care at each doctor visit, the percentage of hospital-acquired infections, or the percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.A . Safe...
