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Knowledge about _______ is crucial to making valid judgments about quality of care using either
Knowledge about _______ is crucial to making valid judgments about quality of care using either process or outcome measures. If we know that a given clinical intervention was undertaken in circumstances that match those, under which the intervention has been shown to be efficacious, we can be confident, that the...
Which of the following is NOT out of those dimensions?
Crossing the Quality Chasm provided a blueprint for the future that classified and unified the components of quality through six aims for improvement, chain of effects, and simple rules for redesign of healthcare. The six aims for improvement, viewed also six dimensions of quality. Which of the following is NOT...
This example shows the relationship between:
This example shows the relationship between: A . A concept and specific measures B. Specific indicator and milestone C. Specific measures and specific indicators D. Effectiveness and conceptView AnswerAnswer: A
Which of the following is/are out of those absolutes?
Crossby’s quality improvement process is based on the Absolutes of Quality Management. Which of the following is/are out of those absolutes?A . Quality is defined as conformance to requirements, not as goodness or elegance B. The system for causing quality is prevention, not appraisal C. The performance standard must be...
Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well as patients’ satisfaction with care.
Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well as patients’ satisfaction with care. In formulations that stress the technical aspects of care, however outcome typically refers to:A . Health status-related indicators such as whether the pain...
Six sigma (3.4 defects per million) is a system for improvement developed over time by Hewlett-Paard, Motorola, General Electric, and others in the 1980s and 1990s.
Six sigma (3.4 defects per million) is a system for improvement developed over time by Hewlett-Paard, Motorola, General Electric, and others in the 1980s and 1990s. The aim of six sigma is:A . To remove bloages in process B. To reduce variations (eliminate defects) in processes C. To counter the...
The following diagram shows:
The following diagram shows: A . Baldrige criteria for improvement B. API Improvement model C. Quality improvement D. None of theseView AnswerAnswer: B
IHI has designed a model to support its breakthrough collaborative series.
IHI has designed a model to support its breakthrough collaborative series. A key component of the collaborative model is the ability of participants to work with other organizations to discuss:A . Different problems B. Lessons learned C. Barriers to improvement D. Both B and CView AnswerAnswer: D
The manager’s perspective on quality differs markedly from that of clinicians and patients on:
The manager’s perspective on quality differs markedly from that of clinicians and patients on:A . Efficiency, effectiveness and access B. Efficiency, cost effectiveness and equity C. Responsiveness to patient preferences D. Equity, access and technical performanceView AnswerAnswer: B
Which of the following is NOT out of those values and concepts?
The Baldrige criteria were originally developed and applied to business; however, in 1997, healthcare-specific criteria were created to help healthcare organizations address challenges such as focusing on core competencies, introducing new technologies, reducing costs, communicating and sharing information electronically new alliance with healthcare providers, and maintaining market advantage. The Baldrige...
