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What is expected the return on investment (ROI) for this proposal?
A quality manager recommends spending $10,000 to eliminate product failures that are costing the company SI 5.000 per year. What is expected the return on investment (ROI) for this proposal?A . 67%B . 75%C . 125%D . 150%View AnswerAnswer: D
During strategic planning, a team develops the following draft worksheet
During strategic planning, a team develops the following draft worksheet The team is going to use this worksheet toA . establish trend analysis baselinesB . conduct a stakeholder analysisC . prioritize actions for process improvementsD . evaluate resource needsView AnswerAnswer: B
When Cp and Cpk valuers of a process are equal, the process average will be
When Cp and Cpk valuers of a process are equal, the process average will beA . equal to targetB . equal to the midpoint of the specificationC . not equal to targetD . not equal to the midpoint of the specificationView AnswerAnswer: A
What is expected the return on investment (ROI) for this proposal?
A quality manager recommends spending $10,000 to eliminate product failures that are costing the company SI 5.000 per year. What is expected the return on investment (ROI) for this proposal?A . 67%B . 75%C . 125%D . 150%View AnswerAnswer: D
If there is no policy or procedure in the company manual governing advanced quality planning, the manager should do which of the following?
A new quality manager just found QUI that the company has been awarded three new contracts for the coming year and the quality department had not been informed of these contracts until now. If there is no policy or procedure in the company manual governing advanced quality planning, the manager...
Which of the following approaches best describes a customer focused organization that involves continual improvement of all aspects of the organization?
Which of the following approaches best describes a customer focused organization that involves continual improvement of all aspects of the organization?A . JIT manufacturingB . Total quality managementC . Quality assuranceD . Quality function deployment (QFD)View AnswerAnswer: B
If an organization currently has no strategic plan, the primary focus for a newly hired, senior-level quality manager should be to
If an organization currently has no strategic plan, the primary focus for a newly hired, senior-level quality manager should be toA . elect a strategic planning model that is simple enough to deploy in the existing business environmentB . create a survey to identify a starting point for a strategic...
Which of the following tools is used to determine whether special cause variation exists in a process?
Which of the following tools is used to determine whether special cause variation exists in a process?A . Fishbone diagramB . Cause and effect diagramC . Control chartD . Pareto chartView AnswerAnswer: C
What kind of leadership style is executive using?
A senior executive invites employees to become members of a team that will help make decisions about which actions to lake before implementing the action selected by the executive. What kind of leadership style is executive using?A . NondirectiveB . ConsultativeC . Results-basedD . Open-doorView AnswerAnswer: B
If a process improvement team has been asked to focus on this problem, which of the following steps should the team take first?
A U.S. manufacturer has an offshore, single-source supplier for a critical part. Many of the parts are rejected by receiving inspection because they are out of tolerance, but the material review board subsequently accepts those rejects. If a process improvement team has been asked to focus on this problem, which...
